At Verifynd, your satisfaction is our utmost priority. We understand that sometimes circumstances may lead to the need for a refund. Therefore, we have established a transparent and customer-centric 7-day refund policy to ensure your peace of mind when making purchases on our platform.

Conditions for Eligibility:

Within 7 Days: You are eligible for a refund within 7 days from the date of purchase. Please ensure your refund request is initiated within this timeframe to qualify.

Unused and Unaltered Products: Refunds are applicable to products that are unused, in their original packaging, and with all tags intact. We cannot process refunds for products that show signs of wear and tear or have been altered in any way.

Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is required for processing refund requests. Make sure to retain this documentation.

Reason for Refund: We value your feedback. While not mandatory, providing a brief explanation for your refund request can help us improve our products and services.

How to Initiate a Refund:

Contact Customer Support: To initiate a refund, please reach out to our customer support team within the 7-day period. You can contact us via email at [support@verifynd.in] or through our customer support portal.

Provide Necessary Information: When contacting customer support, please provide your order number, details about the product, and the reason for your refund request. This information will help expedite the process.

Return of Products: Once your refund request is approved, instructions on how to return the product will be provided. Ensure that the product is securely packaged to prevent damage during transit.

Refund Processing:

Verification: Upon receiving the returned product, our team will verify its condition and eligibility for a refund based on the stated conditions.

Refund Confirmation: If the product meets the eligibility criteria, a confirmation email will be sent to you, and the refund will be processed within a reasonable timeframe.

Payment Method: The refund will be issued to the original payment method used during the purchase. Please note that the processing time may vary depending on your financial institution.

Exceptions:

Digital Products: Refunds for digital products, such as eBooks, are subject to additional terms and conditions. Please refer to the specific refund policy for digital products on our eBook Learning platform.

Membership Fees: Membership fees are non-refundable. However, exceptions may be considered under special circumstances. Please contact our customer support for more information.

At Verifynd, we are committed to providing you with a seamless and trustworthy shopping experience. Our 7-day refund policy reflects our dedication to customer satisfaction and ensures that you can shop with confidence, knowing that your interests are protected. If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. Thank you for choosing Verifynd.